Are you tired of dealing with a spotty WiFi connection on your Ring doorbell? Maybe you’ve recently moved to a new home, changed internet service providers, or simply want to upgrade your WiFi network. Whatever the reason, switching your Ring doorbell to a new WiFi network can seem like a daunting task. Fear not! This comprehensive guide will walk you through the process, ensuring a seamless transition to your new WiFi network.
Preparation is Key: What You Need to Know Before You Begin
Before diving into the process, it’s essential to understand a few crucial details:
Ring Doorbell Compatibility
First, ensure your Ring doorbell is compatible with your new WiFi network. All Ring doorbells support WiFi networks with a frequency of 2.4 GHz or 5 GHz. However, if your new router only supports 5 GHz, some older Ring doorbell models might not be compatible. Check your doorbell’s specifications to confirm compatibility.
Router Requirements
Your new router should meet the following requirements:
- Broadcast its network name (SSID)
- Use WPA2 or WPA3 encryption
- Support a frequency of 2.4 GHz or 5 GHz
- Have a stable internet connection
Step 1: Disconnect Your Ring Doorbell from the Old WiFi Network
To switch your Ring doorbell to a new WiFi network, you’ll need to disconnect it from the old one. Follow these steps:
Open the Ring App
Launch the Ring app on your mobile device and sign in to your account.
Navigate to Device Settings
Tap on the three horizontal lines () on the top left corner of the app to access the menu. Select “Devices” and choose the doorbell you want to disconnect.
Disable WiFi
Scroll down to the “Device Settings” section and toggle off the “WiFi” switch. This will disconnect your Ring doorbell from the old WiFi network.
Step 2: Connect Your Ring Doorbell to the New WiFi Network
Now it’s time to connect your Ring doorbell to the new WiFi network:
Enable WiFi on Your Ring Doorbell
Go back to the “Device Settings” section and toggle on the “WiFi” switch. Your Ring doorbell will now be in “Setup Mode.”
Put Your Ring Doorbell in Setup Mode
Press and hold the small black button on the back of your Ring doorbell for 10 seconds. Release the button when the light on the front of the doorbell begins to flash.
Connect to the Ring Doorbell’s WiFi Network
On your mobile device, go to your WiFi settings and find the Ring doorbell’s WiFi network (it should be named “Ring-xxxxx”). Connect to this network.
Open the Ring App
Return to the Ring app and tap on “Continue” when prompted. The app will guide you through the setup process.
Select Your New WiFi Network
Choose your new WiFi network from the list of available networks. Enter your network’s password and tap “Join.”
Step 3: Complete the Setup Process
Once you’ve connected your Ring doorbell to the new WiFi network, complete the setup process:
Update Your Location
The Ring app may ask you to update your location. Enter your new address or confirm your current location.
Test Your Doorbell’s Connection
The Ring app will perform a series of tests to ensure your doorbell is connected to the new WiFi network. Wait for the tests to complete.
Verify Your Subscription
If you have a Ring Protect subscription, you may need to re-authenticate your account.
Common Issues and Troubleshooting Tips
If you encounter any issues during the process, try these troubleshooting tips:
Ring Doorbell Won’t Connect to New WiFi Network
- Ensure your router is broadcasting its network name (SSID).
- Restart your router and Ring doorbell.
- Check for interference from other devices on the same frequency.
Ring App Won’t Detect the Doorbell
- Ensure your mobile device is connected to the same WiFi network as your Ring doorbell.
- Restart the Ring app and try again.
- Check for app updates.
Conclusion
Switching your Ring doorbell to a new WiFi network may seem daunting, but by following these steps, you’ll be enjoying a stable and secure connection in no time. Remember to prepare by ensuring your router meets the necessary requirements and your doorbell is compatible with the new network. With patience and persistence, you’ll be rings ahead of the game!
Why do I need to switch my Ring Doorbell to a new WiFi network?
You may need to switch your Ring Doorbell to a new WiFi network if you’ve recently changed internet service providers, moved to a new home, or if your old network is no longer functioning properly. Switching to a new WiFi network ensures that your doorbell remains connected and continues to provide you with uninterrupted video streaming, motion alerts, and doorbell notifications.
Failure to switch to a new network may result in lost connectivity, which can compromise the security and functionality of your Ring Doorbell. By following the step-by-step guide, you can easily switch your doorbell to a new WiFi network and ensure that it continues to work seamlessly.
What do I need to switch my Ring Doorbell to a new WiFi network?
To switch your Ring Doorbell to a new WiFi network, you’ll need your Ring Doorbell, a smartphone or tablet with the Ring app installed, and access to your new WiFi network. Make sure you have the correct login credentials for your new network, including the network name (SSID) and password.
Additionally, ensure that your Ring Doorbell is fully charged and within range of your new WiFi network. It’s also a good idea to have a stable internet connection to avoid any disruptions during the switching process.
Will switching my Ring Doorbell to a new WiFi network delete my old settings?
Switching your Ring Doorbell to a new WiFi network will not delete your old settings, including your account information, motion detection settings, and any custom notifications you’ve set up. The process only updates the WiFi network connection, allowing your doorbell to connect to the new network.
However, it’s always a good idea to double-check your settings after switching to the new network to ensure that everything is still configured to your liking. You can access your settings through the Ring app on your smartphone or tablet.
How long does it take to switch my Ring Doorbell to a new WiFi network?
The time it takes to switch your Ring Doorbell to a new WiFi network depends on several factors, including the strength of your internet connection and the speed of your smartphone or tablet. On average, the process should take around 10-15 minutes, including the time it takes to update the Ring app and reconnect to the new network.
Be patient and follow the step-by-step instructions carefully to ensure a smooth transition. If you encounter any issues during the process, you can refer to the Ring support resources or contact their customer support team for assistance.
Do I need to reset my Ring Doorbell before switching to a new WiFi network?
No, you do not need to reset your Ring Doorbell before switching to a new WiFi network. The switching process is designed to update the WiFi network connection without affecting the doorbell’s settings or configuration. Simply follow the step-by-step guide to switch your doorbell to the new network.
However, if you’ve forgotten your Ring Doorbell’s password or are experiencing issues with the device, you may need to reset it before switching to the new network. Refer to the Ring support resources for instructions on how to reset your doorbell.
Can I switch my Ring Doorbell to a new WiFi network remotely?
No, you cannot switch your Ring Doorbell to a new WiFi network remotely. You’ll need to have physical access to the doorbell and be within range of the new WiFi network to complete the switching process.
Make sure you’re in close proximity to the doorbell and have a stable internet connection on your smartphone or tablet to ensure a smooth transition.
What if I encounter issues during the switching process?
If you encounter issues during the switching process, refer to the Ring support resources or contact their customer support team for assistance. They can help troubleshoot the problem and provide guidance on how to resolve it.
Additionally, you can try restarting your Ring Doorbell, smartphone or tablet, and WiFi router to see if that resolves the issue. If you’re still experiencing problems, don’t hesitate to reach out to Ring support for further assistance.