Are you having trouble connecting your Geeni camera to a new WiFi network? Don’t worry, you’re not alone! Many users face issues when trying to switch their Geeni camera to a new WiFi network. In this article, we’ll take you through a step-by-step guide on how to connect your Geeni camera to a new WiFi network. Whether you’ve recently changed your internet service provider, moved to a new home, or simply want to switch to a faster WiFi network, this guide has got you covered.
Preparation is Key
Before you start the process of connecting your Geeni camera to a new WiFi network, make sure you have the following:
- Your Geeni camera: Ensure that your Geeni camera is fully charged and turned on.
- New WiFi network details: Have your new WiFi network’s SSID (network name) and password ready.
- Geeni app: Make sure you have the latest version of the Geeni app installed on your smartphone or tablet.
Method 1: Resetting Your Geeni Camera
If you’re having trouble connecting your Geeni camera to a new WiFi network, try resetting your camera first. Resetting your Geeni camera will erase all its current settings, including its WiFi network connection. Here’s how to reset your Geeni camera:
Physical Reset
- Locate the small reset button on the back or bottom of your Geeni camera.
- Use a paperclip or a small pin to press and hold the reset button for 10-15 seconds.
- Release the reset button and wait for your camera to restart.
Resetting through the Geeni App
- Open the Geeni app on your smartphone or tablet.
- Tap on the settings icon (represented by three horizontal lines) on the top left corner of the app.
- Scroll down and tap on “Reset Camera”.
- Enter your camera’s password (if prompted) and confirm that you want to reset your camera.
Connecting Your Geeni Camera to a New WiFi Network
Once you’ve reset your Geeni camera, it’s time to connect it to your new WiFi network. Follow these steps:
Step 1: Open the Geeni App
- Open the Geeni app on your smartphone or tablet.
- Tap on the “+” icon on the top right corner of the app to add a new device.
Step 2: Select Your Geeni Camera
- Choose your Geeni camera from the list of available devices.
- Tap on “Next” to proceed.
Step 3: Select Your WiFi Network
- Select your new WiFi network from the list of available networks.
- Enter your WiFi network password and tap on “Next”.
Step 4: Wait for the Connection Process
- Wait for the Geeni app to connect to your camera and update its WiFi network settings.
- This process may take a few minutes, so be patient.
Step 5: Confirm the Connection
- Once the connection process is complete, you’ll see a confirmation message on the Geeni app.
- Tap on “Finish” to complete the setup process.
Troubleshooting Common Issues
If you’re still having trouble connecting your Geeni camera to a new WiFi network, try the following troubleshooting steps:
Check Your WiFi Network
- Ensure that your WiFi network is working correctly and that your router is functioning properly.
- Restart your router and modem to ensure that they’re working correctly.
Check Your Geeni App
- Ensure that you have the latest version of the Geeni app installed on your smartphone or tablet.
- Restart the Geeni app and try connecting to your new WiFi network again.
Check Your Geeni Camera
- Ensure that your Geeni camera is fully charged and turned on.
- Restart your Geeni camera and try connecting to your new WiFi network again.
Conclusion
Connecting your Geeni camera to a new WiFi network can be a frustrating experience, but with the right steps, you can do it easily. By following this guide, you should be able to connect your Geeni camera to a new WiFi network in no time. Remember to reset your Geeni camera if you’re having trouble connecting, and always ensure that your WiFi network and Geeni app are up to date. If you’re still having trouble, feel free to contact Geeni’s customer support for further assistance.
What is the first step to connect my Geeni camera to a new WiFi network?
To connect your Geeni camera to a new WiFi network, the first step is to make sure you have the correct information. You will need to know the WiFi network name (SSID) and password of the new network. You can usually find this information on the underside of your router or on the packaging that came with it. Make sure you have this information written down or readily available before proceeding.
Once you have the correct information, open the Geeni app on your smartphone or tablet and go to the “Devices” tab. Tap on the Geeni camera you want to connect to the new WiFi network, and then tap on the “Settings” icon (represented by three horizontal lines). From there, select “WiFi Settings” and choose the new WiFi network from the list of available networks.
Why do I need to reset my Geeni camera before connecting to a new WiFi network?
You need to reset your Geeni camera before connecting to a new WiFi network because it allows the camera to forget its current WiFi network settings and start fresh. This ensures that the camera can properly connect to the new network and avoid any conflicts with the previous network.
Resetting the camera is a simple process that can be done through the Geeni app. Go to the “Devices” tab, select the camera you want to reset, and then tap on the “Settings” icon. From there, select “Reset Device” and follow the prompts to complete the reset process. Note that resetting the camera will erase all of its current settings, so you will need to set it up again after the reset.
What happens if I don’t see the new WiFi network in the Geeni app?
If you don’t see the new WiFi network in the Geeni app, there are a few possible reasons why. One reason is that the network may not be broadcasting its network name (SSID), which means the camera won’t be able to detect it. Another reason is that the network may be using a frequency band that the camera doesn’t support.
To troubleshoot this issue, try moving the camera closer to the router or access point to ensure it’s within range. You can also try restarting the router or access point to see if that resolves the issue. If you’re still having trouble, you may need to check your router’s settings to make sure it’s set to broadcast its network name and that it’s using a compatible frequency band.
How do I know if my Geeni camera is connected to the new WiFi network?
To check if your Geeni camera is connected to the new WiFi network, go to the “Devices” tab in the Geeni app and select the camera. If the camera is connected successfully, you should see the camera’s live feed and be able to control it remotely. You can also check the camera’s WiFi signal strength, which should indicate that it’s connected to the new network.
If you’re still unsure, you can try opening the camera’s settings and checking the WiFi network name (SSID) to ensure it matches the new network. You can also try accessing the camera’s live feed from a different room or location to test its connectivity.
What if I have multiple Geeni cameras connected to the same old WiFi network?
If you have multiple Geeni cameras connected to the same old WiFi network, you’ll need to reset and reconnect each camera individually to the new WiFi network. This is because each camera needs to be reset and reconfigured to connect to the new network.
Start by resetting each camera one by one, and then follow the steps to connect each camera to the new WiFi network. Make sure to connect each camera to the new network before moving on to the next one to avoid any confusion.
Can I connect my Geeni camera to a 5GHz WiFi network?
The Geeni camera only supports 2.4GHz WiFi networks, so you won’t be able to connect it to a 5GHz network. This is because the camera’s WiFi adapter is only compatible with the 2.4GHz frequency band.
If your router or access point is set to use the 5GHz band, you’ll need to switch it to the 2.4GHz band or use a different router that supports both frequencies. Make sure to check your router’s settings to ensure it’s set to use the correct frequency band.
What if I encounter issues connecting my Geeni camera to the new WiFi network?
If you encounter issues connecting your Geeni camera to the new WiFi network, try restarting the camera and the router or access point. You can also try resetting the camera and starting the process again from scratch. If you’re still having trouble, you may want to reach out to Geeni’s customer support team for further assistance.
Make sure to have all the necessary information ready, such as the camera’s model number, the WiFi network name (SSID), and the password. Geeni’s customer support team will be able to provide you with tailored guidance and troubleshooting steps to help resolve the issue.